Frequently Asked Questions
1. What is the Driveify Membership Program?
The Driveify Membership Program offers exclusive members-only pricing, last-minute deals, and behind-the-scenes access to the world of rental car operations.
2. What are the membership tiers?
We have two membership tiers: Cruiser and Turbo. The Cruiser tier gives you early access to new cars hitting the fleet and a 5% members discount. The Turbo tier includes everything in the Cruiser tier plus access to the week of booking list, featuring extreme discounts on select vehicles.
3. How much does the membership cost?
Membership costs vary by tier. Detailed pricing and benefits are listed on our website or can be provided upon request.
4. What discounts do members receive?
Cruiser members enjoy a 5% discount on all rentals, while Turbo members also gain access to weekly booking lists with savings of up to $150 off multi-day trips. Additionally, Turbo members have no last-minute booking fees.
5. What is included in the last-minute deals?
Every Wednesday at 8 AM, Turbo members can log into their account on our website and see a curated list of vehicles available at extreme discounts for multi-day trips. Members can select their top three vehicle options for that week. Pricing for these deals starts at 8 AM on Wednesday and ends at 12 PM on Friday. Please note, there is no guarantee that the vehicles you choose will be available, as bookings are handled on a first-come, first-served basis.
6. What behind-the-scenes content can members access?
Members get an inside look at what it takes to run a rental car company, including real stories about managing insurance claims, recovering stolen vehicles, handling challenging customers, and even exciting interactions with law enforcement.
7. How do I sign up for the membership program?
Create an account on our website to gain access to exclusive members-only pricing and other benefits. Contact our team if you need assistance selecting the best tier for your needs.
8. Are there any restrictions on the discounts?
Discounts apply to eligible vehicles and rental periods as outlined in the membership terms. Some exclusions may apply during peak periods.
9. Can I upgrade my membership tier?
Yes! Members can upgrade their tier at any time to unlock additional perks and benefits.
10. Is the membership refundable?
Membership fees are non-refundable. However, we’re confident you’ll love the value and exclusive access it provides!
11. Can I share my membership benefits with someone else?
Membership benefits are non-transferable and are exclusively for the account holder.
12. How do I receive updates about deals and perks?
Members will have access to our members only site with deals, promotions, and behind-the-scenes content directly in their inbox.
13. What happens if I have issues using my membership benefits?
If you encounter any issues, our customer support team is here to help. Reach out via phone or email, and we’ll resolve your concerns promptly.
14. How long does the membership last?
Memberships are billed monthly or annually, and benefits last from the date of signup to the date of cancellation
15. Can I cancel my membership?
Yes, you can cancel your membership at any time, but benefits will not remain active.